"Carefully selected products, guarding your daily life."

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Last Updated: March 18, 2026

Company Name: 吉林省铭帆商贸有限公司

Company Address: 长春市南关区永春小区9号2号房304号房

Legal Representative: Wang Xiaoniu

Unified Social Credit Code: 91220102MAK5JYJD1U

Phone Number: +86 19295815273

Email: service@mail.koblimore.com

Payment Policy

Dear Customers,

Hello! Thank you for choosing Koblimore. We are a cross-border merchant based in United Kingdom , offering a wide range of department store products. We are committed to providing you with quality products and a smooth shopping experience. To ensure the successful completion of your ordering, payment, and delivery processes, we have outlined our official payment and order-related policies as follows. Please read them carefully.

  • Supported Payment Methods

    • To accommodate the payment habits of global customers, we support the following mainstream secure payment methods, allowing you to choose according to your needs:

  • Visa: Globally accepted Visa credit/debit cards for convenient and secure payments.
  • MasterCard: Supports real-time cross-border payments.
  • American Express (Amex): Exclusive easy payment channel with Amex.
  • PayPal: Internationally renowned third-party payment platform ensuring secured transactions.
  • Klarna: A popular European "buy now, pay later" option for flexible shopping needs.

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  • Pricing and Taxes, Customs Duties
  • The listed price of the product includes all relevant taxes. The final price you see at checkout is the total cost you need to pay for the product, with no additional domestic taxes or hidden fees.
  • Any customs duties incurred from cross-border shipping must comply with the local customs policies of your country/region. These fees are the responsibility of the recipient, and the merchant does not cover or advance customs duties. If packages are delayed, returned, or incur additional charges due to customs issues, the recipient is responsible for related losses. Please familiarize yourself with local cross-border shopping customs regulations in advance.
  • Order Processing and Shipping Timeliness

    • Upon confirming your successful payment, we will process your order and arrange shipment promptly, according to the following timeliness rules:

    After receiving your full payment, the company will complete order review, product preparation, and shipment arrangement within 1-3 business days. Processing times may extend during holidays or payment delays.

    Business days refer to Monday through Friday (UTC+8:00 time zone), excluding Chinese public holidays. Orders are not processed on Saturdays, Sundays, or during public holidays.

  • Logistics and Delivery Timeliness

    • Once the order is shipped, it is typically delivered to your specified address within 7-10 business days. Delivery time starts from the day the package is officially dispatched and the tracking number is obtained.

    Please Note: Cross-border logistics can be influenced by international transport, local customs clearance efficiency, holidays, and force majeure factors, leading to occasional minor delays. We appreciate your patience; if your package has not arrived within the expected timeframe, feel free to contact us for logistics updates.

  • Customer Service Contact and Working Hours

    • If you have any questions regarding payment, order processing, logistics, or products, please contact us through our official customer service email. We will respond as soon as possible during working hours:

    Official Customer Service Email: service@mail.koblimore.com
    Customer Service Working Hours (UTC+8:00 time zone): Monday to Friday, 9 AM - 6 PM  

    For inquiries sent outside working hours, we will reply one by one on the first subsequent working day. Thank you for your understanding and patience.