Last Updated: March 18, 2026
Company Name: 吉林省铭帆商贸有限公司
Company Address: 长春市南关区永春小区9号2号房304号房
Legal Representative: Wang Xiaoniu
Unified Social Credit Code: 91220102MAK5JYJD1U
Phone Number: +86 19295815273
Email: service@mail.koblimore.com
Warranty Policy
Effective Date: 2026
Scope: This policy applies to all products purchased from this store (hereinafter referred to as "our store") across all categories.
Warranty Policy Our store currently does not offer product warranty services. If you have any questions or require technical support while using a product, please contact our customer service team through the following means. We will do our best to assist you and provide solutions.Return & Refund Policy To protect your rights, our store offers a 14-day no-questions-asked return and exchange service (calculated from the date you receive the product).Applicable Conditions:
Time Limit: You must submit a request within 14 calendar days of receipt.Product Condition: The product must remain new, unused, unopened, and in its original packaging without affecting resale.Gifts/Accessories: All gifts, accessories, and manuals included with the product must be returned in their original packaging.Special Circumstances Not Eligible for Return or Exchange:
Opened personal care, beauty, underwear, and other intimate hygiene products (if opened).Products that exceed the normal wear and tear range.Products damaged due to human actions, misuse, or force majeure (such as moisture, breakage).Return and Exchange Process:
Contact Customer Service: During business hours, contact customer service to submit a return/exchange request and obtain the return address.Return the Product: Properly package the product and send it back to the specified address.Inspection and Refund: Once we receive and inspect the product, we will process your refund. The refund will be returned via the original payment method.Customer Support If you have any questions about this policy or need assistance with orders, returns, or exchanges, please contact us through the following means:Customer Service Email: service@mail.koblimore.comBusiness Hours: Monday to Friday, 09:00 - 18:00 (UTC+8:00) (Note: Excluding Chinese public holidays)Order Shipping & DeliveryShipping Processing: After receiving payment, our store will arrange shipment within 1-3 business days (business days are Monday to Friday, excluding Chinese public holidays).Delivery Timeframe: The estimated delivery time is 7-10 business days.
